About
Privacy policy
NYSHIP.rehab has no forms, accounts, uploads, database or analytics scripts, and we don't ask for health or insurance information. Like most websites, the hosting infrastructure may process standard technical request data, such as IP address and browser type, in server logs.
Published by the NYSHIP.rehab editorial resource · Updated

What information is collected?
- We do not operate forms, accounts, file uploads or a database.
- We do not add analytics or advertising tracking scripts.
- Hosting and security providers may log technical request data to deliver and protect the site.
- Links to external sites (government agencies, 988) are governed by those sites' policies.
What about calls to the helpline?
Calls to the treatment helpline shown on this site go directly to the helpline operator, not to NYSHIP, The Empire Plan or Carelon. The operator's own privacy practices apply to those calls.
Is this a HIPAA-covered service?
No. We are not a health plan or provider, and we make no HIPAA-compliance claim. Please do not send us health or insurance details. Learn about privacy in treatment.
Related guides
- AboutAbout NYSHIP.rehab and our editorial standardsWho publishes NYSHIP.rehab, how guides are researched from primary NYSHIP and federal sources, and how errors are corrected.
- AboutContact and official help resourcesWhere to get official answers about Empire Plan substance use and mental health benefits, crisis support and finding care. No forms collected.
- AboutTerms of useTerms for using NYSHIP.rehab and its treatment helpline: educational information only, no guarantees of coverage or placement, and no obligation to enter treatment.
Sources and source dates
- HHS — HIPAA for individuals (opens in a new tab) — Accessed October 17, 2026
Plan guides are summaries and can change. Your Empire Plan Certificate and Certificate amendments control. This page is general education, not medical, legal or benefits advice. Read our editorial standards.